Custom Mailing Usage Tutorial in Campus

🔹 How to send enrollment email to your course students

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1. Add Custom Mailing to a Course

To start using Custom Mailing, you must add it as an activity within a course.

✅ Steps to add the activity

1. Enter your course in Campus.
2. Activate editing by clicking the "Edit mode" button (top right).

3. Add a new activity:

   • Click on "Add an activity or resource".
   • Search for "Custom Mailing" in the list and select it.

   

   • Press "Add".

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2. Configure Custom Mailing

Once the activity is added, you can customize how and when emails will be sent.

✅ Configuration Screen

When creating a new Custom Mailing, you will see the following screen:

1. General

   • Name: It is the title of the custom mailing, for example, "Welcome". (Required field)
   • Description: An optional text to clarify the purpose of the email.

2. Save options

   • Save changes and return to course → Saves and returns to the course listing.
   • Save changes and show → Saves and keeps the edit view.
   • Cancel → Discards the configuration without saving changes.

⚠️ Important:

If the "Name" field is empty, Campus will not allow saving the configuration (red warning icon).

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3. Custom Mailing Management Screen

Once the mailing is created, you will see a screen like this:

✅ Available options

1. Mailing title ("Welcome")

   • Shows the name of the created automated email.

2. "Create a new mailing" button

   • Allows adding a new automated email within this same activity.
   • If there are already other configured mailings, they will appear listed here.

3. "Log table" button

   • Shows a history of sent emails.
   • Allows seeing which students received the email and on what date.

📌 What to do from here?

• To add more automated emails, press "Create a new mailing".
• To review past sends, enter "Log table".

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4. Create a New Mailing

When you press the "Create a new mailing" button, the following configuration screen appears:

✅ Important Fields

1. Name → It is the mailing identifier (Required field).
2. Source → Defines the event that will trigger the email sending, we select "Course". Then we mark the option "At course enrol", so that the email is sent when a student enrolls in the course.
3. Retroactive → If activated, it will send the email also to users who already met the condition in the past.
4. Groups → Allows selecting specific course groups to receive the email.
5. Cohorts → Allows choosing a user cohort that will receive the email.
6. Combination Groups/Cohorts → Determines how groups and cohorts are combined.
7. Subject → Title of the email that recipients will receive (Required field).
8. Body → Here you write the email content.
9. Enabled → Allows activating or deactivating the sending of this mailing.

✅ Finalize the configuration

• Press "Create mailing" to save and activate the email.
• If you want to cancel, click "Cancel".

⚠️ Important:

If the "Name" or "Subject" fields are empty, you will not be able to save the configuration.

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5. Verify Email Sending

To ensure emails are configured correctly:

• 🔹 Campus will send emails automatically according to the chosen conditions.
• 🔹 You can check the status of emails from the Custom Mailing activity in your course from "Log table".

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6. Frequently Asked Questions

-❓ Can I send the same email multiple times?
✅ No. Each user receives an email only once per configured rule.

❓ Can I attach a file to the email?
❌ Not directly, but you can include links to documents in Google Drive or Campus.

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🔹 And that's it! Now your course will send emails automatically according to the rules you have configured. 🎉