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Call-ups

In Call-ups, the company summons intermittent employees to be available for work during a specific period. Each worker can accept or reject the call. If they accept, they must join on the indicated date and time; if they reject, the employer moves to the next worker in the call order.

Important

Only employees with a Fixed-Discontinuous contract (300, 301, or 302) appear in Call-ups.

Send call-ups​

  1. Menu → Users → Call-ups.
  2. Click Send send on the desired user.
  3. Enter Start date and Estimated interruption date, then click Confirm. The user receives a notification to accept or reject.

Edit call-ups​

  1. Menu → Users → Call-ups.
  2. Select the user and click Edit edit.
  3. Fill Seniority, Start date, and Estimated interruption date.
  4. In Status, choose: Not sent, Pending, Accepted, or Rejected.
  5. If Accepted, the Create onboarding Nivitask checkbox is enabled.
  6. Add any notes and click Confirm.

Resolve call-ups​

  1. Menu → Users → Call-ups.
  2. To accept, click Accept accept for the user. Optionally tick Create onboarding Nivitask. Click Confirm.
  3. To reject, click Reject reject for the user, then Confirm.

Statuses​

Call-ups can move through these states:

  1. Not sent: prepared to send.
  2. Sent:
    • Until the employee opens the notification, status is Not seen. not seen
    • After opening, status changes to Seen. seen
  3. After seeing the call-up, the employee can Accept or Reject:
    • If accepted → Pending - Accepted. pending accepted
    • If rejected → Pending - Rejected. pending rejected
  4. After the employee accepts or rejects, the company resolves it, moving status to Accepted or Rejected.

Filter call-ups​

  1. Menu → Users → Call-ups.
  2. Click Filters filters.
  3. Filter by User, Category, Seniority, Contract type, Start date, Estimated interruption date, Status.
  4. Click Favorites favorites to save filter sets.
  5. Click Reset to clear selected filters.
  6. Click Apply.